Yesterday afternoon, I went out to check the mail and was greeted by some junk mail from AT&T. Usually, I just take junk mail and enjoy some high-tech stress relief. However, for some reason, I actually looked at who the letter was addressed to: Valued Customer. This got me thinking about junk mail...

I’ve been thinking a lot about Facebook and its messaging features. In talking with a lot of people, they are all really surprised how the site has such lackluster features in their messaging application. I would also like to add my own voice to that mix. It seems that the messaging feature on...